delivery to the UK
OPTIONS & PRICES
standard delivery - £3.95
Great for parties after Monday 19th December 2016
express delivery - £5.95
Order by 15:00 pm on Monday 12th December for delivery on Wednesday 14th December 2016
Your parcel will be dispatched to arrive with you within 2-3 working days* (orders placed after 3pm Friday or over the weekend will be dispatched the next working day).
next day delivery - £7.95
Order by 15:00 pm on Monday 12th December for delivery on Tuesday 13th December 2016
Your parcel will be dispatched to arrive with you by 7.00pm the next working day* (orders placed after 3pm Friday or over the weekend will be dispatched the next working day*)
Working days are Monday - Friday excluding Saturday's and Sunday's and bank holidays. The above delivery dates are for mainland addresses and should only be used as a guide. They are updated daily and are pretty accurate for most parts of the country but if you live in a remote area or in the Highlands or Ireland please allow at least one extra working day.
Delivery of Helium Gas
Orders containing helium gas can not be sent to overseas addresses or to non-mainland UK destinations. For more information on Helium deliveries please contact Customer Services for details on 01635 201844.
Delivery of Fancy Dress
Cut off time for ordering Fancy Dress is 1pm. Fancy Dress items are not available to be dispatched on our Next Day service, please choose Express or Standard Delivery.
Delivery of Personalised Cakes & Banners
The cut off time for ordering Personalised Banners on a Next Day service is 1pm. Personalised Cakes are only available to order on our Next Day or Express delivery options. Orders placed on a Friday, Saturday or Sunday will be dispatched on the Monday the following week (unless a Bank Holiday). Cakes are not available to international addresses. Orders for Personalised Cakes must be placed before 1pm for same day dispatch.
DELIVERY TO OVERSEA ADDRESSES
Orders delivered to destinations outside the EEC are not subject to UK VAT and the item prices displayed on the website are reduced accordingly.
|Zone||Country||Price*||Approx Delivery Time *|
|BFPO||Forces addresses||£6.95||3-7 Days|
|Zone 1||Guernsey, Isle of Man & Jersey||£9.99||3-4 Days|
|Zone 2||Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco & Netherlands||£11.99||3-4 Days|
|Zone 3||Greece, Italy, Portugal & Spain||£19.99||5-6 Days|
|Zone 4||Austria, Bulgaria, Canary Islands, Czech Republic, Finland, Gibraltar, Hungary, Liechtenstein, Lithuania, Moldova,Norway, Poland, San Marino, Sweden & Switzerland||£26.99||6-7 Days|
|Zone 5||United States & Canada||£34.99||5-6 Days|
|Zone 6||Rest of the world**||£54.99||5 Days +|
* Please note, occasionally for larger orders we may check-weigh the package before despatch and advise of any additional charges. Delivery days are based on working days (Monday to Friday)
** We cannot ship to the following countries: Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Ascension Island, Azerbaijan, Bahamas, Belize, Benin, Bhutan, Bolicia, Botswana, British Virgin Islands, Burkino Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Colombia, Comoros, Congo, Congo (Democratic Republic of), Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equtorial Guinea, Eritea, Ethiopia, Falkland Islands, French Guiana, Guinea, Gabon, Gaza & Khan Yunis, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Iran, Iraq, Ivory Coast, Jamaica, Khazakstan, Kirghizstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Monstserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Panama, Paraguay, Peru, Puerto Rico, Reunion, Rwanda, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Somalia, Spanish Territories of North Africa, St Helena, St Christopher (St Kitts) & Nevis, St Lucia, St Pierre & Miquelon, St Vincent & Grenadines, Sudan, Suriname, Swaziland, Syria, Tajikstan, Tanzania, The Gambia, Togo, Trinidad & Tobago, Tristan Da Cunha, Tunisia, Turkmenistan, Turks & Caicos, Uganda, Uruguay, Uzbekistan, Venezuela, Virgin Islands (USA), Yemen, Zambia & Zimbabwe.
Free collection from our offices in Ashampstead Common (just outside of Newbury, Berkshire).
If you live locally and would like to collect your order from us please call beforehand to ensure your order is ready and no charge will be made. Please allow two working days for your order to be processed.
We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the goods you purchase, please return them within 14 days (7 days for Fancy Dress costumes) and we will refund you.
Please return item(s) to the following address: Party Pieces, Childs Court Farm, Ashampstead Common, Reading, Berkshire, RG8 8QT.
*Please note that personalised items can only be returned if the goods are faulty