Our Customer Reviews & Feedback

We're constantly receiving feedback from you, so here's a small selection. Thank you all very much!

 

Just a quick note, used your company twice now and have found your staff helpful and efficient, products are of great quality and an easy to use website with fast delivery service makes party planning a breeze.

Fiona Cubitt via email, August 2014

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My order arrived this morning.I wanted you to know how pleased I am with all of the lovely items. My grandson was so pleased with the Sponge Bob items I ordered for his 8th Birthday . Very pleased with this transaction. Excellent Postage & delivery time ,very satisfied with packaging , arrived in beautiful condition.

Mrs Moya Macqueen via email, August 2013

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Hi, I just like to say a big thank you for rushing my order through, my son loved his candles and party bags, thank you once again.

Mrs Wadey via email, July 2013

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Thank you Party Pieces...my order arrived with lots of time to spare ...i m delighted!

Mrs Rahim via email, July 2013

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Thank you so much for the Monster High party supplies. You prices are fantastic and delivery was very quick. All the products I purchased were exactly what I needed and my daughter will absolutely love them when she sees them at her party on Saturday. Thank You!

Rachel Kennedy via Email, February 2013

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Eleven years ago, when my eldest son was seven, he announced that he wanted a big birthday party. Unbeknown to me, he'd already invited his entire class and more, so not wishing to disappoint him, and with very little time to get organised, I managed to hire out the local village hall. I ordered the paper cups, plates and everything that was needed to make nice themed table settings, and then festooned the place with balloons and banners. The party bags which I ordered came in rainbow colours, and I was delighted by the size and quality of them. I filled them all up with goodies for the 41 excited little guests who turned up! There was music and a magician, and we played all the old-fashioned games which I'd enjoyed as a child. The children adored it and said it was the best party they'd ever been to. Afterwards, all of the parents commented on how beautiful the tables looked, and asked where I managed to find everything. Somewhere, in the back of one of my cupboards, I still have a few of those party bags which were left over, and they'll be kept as a reminder. Thank you for helping to make it such a wonderful day.

Maria Scott via Email, January 2013

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WOW, what a fantastic site you have here, and it is a FANTASTIC site to go to not only to purchase unique party supplies that they don't sell here in the US, or at least in Texas, or that I can find in the US, but your site is full of tips and ideas on how to have a successful party, from really neat food ideas, to games to play at the party. I am defiantly bookmarking this site, adding it to Pintrest, and Facebook, using the ideas myself, and sharing with my friends. Thanks so much for taking the time to make the site more than just a place to buy stuff, but one full of resourceful and helpful information. THANK YOU, THANK YOU, for doing the extra work. It does make your site a first class place to go to for anyone's party needs. I will surely be using it myself and placing many orders in the future!

Jenny Lee Burton via Email, December 2012

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Fantastic, arrived today... I have used your company many times, years ago for my children's birthday, so happy you're still around for the grandchildren!

Carolyn Barnes via Email, December 2012

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I have just received my first order from you and I wanted to say how please I was. I ordered around Monday lunchtime and received the order Wednesday evening. I am very impressed with the speed and delivery and quality of the goods I ordered. My daughter is looking forward to her party! Many thanks and I will be ordering again in the future.

Catherine Drew via Email, November 2012

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Just received my order and wanted to say thanks very much. Can't believe it arrived so quickly (especially as we live in the Isle of Man and not mainland UK) and so well packaged. We went with the Disney Princess themed party accessories and they are all fab. My daughter will be so happy with them at her birthday party. I would have no hesitation in recommending and using you again in the future. Great wensite, easy to navigate, products exactly as they look online.

Jo Hodson via Email, October 2012

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Just wanted to say I am delighted with my first order. It arrived very quickly and earlier than expected. My wee girl is now so excited about her 'Fireman Sam' themed party. Many thanks.

Lesley-Anne Dickson via Email, October 2012

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Many thanks for the quick delivery of Disney princess decorations. My daughter absolutely loved it! The balloon sizes are fantastic! So big!

Suneeta Mander via Email, September 2012

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Thank you so much for the super fast delivery of our party items, your sales team have been very helpful. I wil make sure I tell all my friends and fellow parents about your company and advise them to use your website!

Rumshia Ahmad via Email, August 2012

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Fantastic service, thankyou so much, it is less than 24 hours since I ordered and here it is-right infront of me - WOW!

Colin Edwards via Email, August 2012

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This is the first time I have used your website and placed an order and I have to say how impressed I am. My order arrived this morning (very good considering its Saturday) all carefully packaged, with all my Olympic themed items in the box. I’m particularly excited with the chocolate gold medals, I hope they taste as good as they look! Overall, excellent easy to use website, clear pricing, payment and delivery, followed by quality service. I work for a giftware company and would definitely recommend your website. I look forward to my Olympic themed party buffet next Friday whilst watching the opening ceremony. Many thanks

Stephanie White via Email, July 2012

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Just wanted to thank you for my order which I am delighted with. The speedy service and contact throughout was very helpful. I would not hesitate to order from you again in the future. Many thanks again!

Gladys Smith via Email, May 2012

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Would like to say a big thank you to your team on the party decorations and on how quickly I recieved them. Very happy with your service and quality of products looking forward to putting them all up on saturday for my sons second birthday.

Miss Sascha Baker via Email, April 2012

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Hi, Just wanted to say thank you and well done on your brilliant customer service, products and delivery. I bought the hawaiin invites which are perfect, well priced, and delivered extremely quickly. I was kept informed throughout the whole process and i am very very impressed. Thanks again and keep up the good work. I will definately shop with you again and recommend you to friends.

Gail Crawford-Swallow via Email, March 2012

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I got a delivery from you today for my little girls Minnie Mouse party... great quality, value for money and super fast delivery!

Sarah Cross @CrossScross via Twitter, February 2012

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Just to say another massive thank you the amazing service I have received. Items arrived so quick I couldn't believe it, everything was there, nothing missing, nothing damaged and it all looks brilliant. Thanks again!

Stephanie Baird via Email, February 2012

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I just want to congratulate you on fantastic customer service. My order arrived perfectly and promptly. I have been a customer for a while now and have never been disappointed, thank you! Having had a career in marketing myself a while back, and also in a customer- serving industry, I know how important this is and I think Party Pieces sets the perfect example of how it should be done. I shall definitely be ordering again!

Melanie Den-McKay via Email, January 2012

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Hello, I just wanted to say that we received our package today and we are delighted! What a lovely box of pirate surprises! Arrived on time, exactly as we ordered my son was over the moon! The party bags are fabulous and have saved me a heap of time. The tableware is great, lovely quality and nicer than we expected! Thank you, will definitely use you again.

Dana Guck via Email, January 2012

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I just thought I would let you know I received my order today, one day earlier than expected and am thrilled with the order, the quality of the goods and the overall experience! You were recommended to me yesterday and I shall do the same with my friends. Thank you! Bev

Bev Rowney via Email, December 2011

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Thank you for the fantastic service given to me. I made my order and I was concern about the delivery time but it arrived exactly as i was told. All the items I ordered arrived. Also, I contacted the customer service by phone and they were very cordial and helpful.

Maria Navas via Email, November 2011

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I just wanted to say how impressed I am with your web site, so very clear and easy to use. One of the easiest that I certainly use. I am equally impressed with your service; my order was delivered on the 21st October. My orders are not even that quick from Marks & Spencer! I was pleased to see that the box was the right size for the order, so often the boxes are far too big and the goods just slosh around the box or there is so much packaging. Party Pieces have got it right! I am very pleased with my order and the quality of the goods. Thank you Party Pieces and The Team. I am very impressed and pleased all round. I will certainly be using Party Pieces again and will highly recommend you to my friends.

Suzanne Lathamsales via Email, October 2011

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Just wanted to say thankyou for all the bits I ordered from you. I was really pleased with the update emails you sent to confirm it was on its way. The quality of the products I was really pleased with, the balloons were a great quality that you rarely see anymore and the bubble mats were such a huge success I think every childs party should have these they are such brilliant fun. Many thanks, Megan

Megan via Email, October 2011

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Just wanted to say thank you so much for the Disney Tangled Partywear that has just been delivered. My 3 year old (soon to be 4 year old) daughter absolutely loves it and she can't wait for her party!

Karen Graham via Facebook, September 2011

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Although it's a few months ago, just wanted to thank you for the Union Jack bowler hats, napkins and chocolates you sent out. They were great quality. I used them for a garden party we had on one of the most beautiful days of the summer! My relatives were visiting from Ireland and we had a wonderful day. My son is still partial to the bowler hat and is often seen wearing one for no apparent reason. Well done!

Gaynor Mairs via Email, September 2011

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Daisy had a wonderful girly 3rd birthday party on Saturday with tableware from your pink 'n mix range. A last minute order for extra party boxes, fillers and games was delivered to Glasgow within 24hrs. Thank you for a splendid service.

Karen Smith via Facebook, August 2011

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Gosh, I have only just re-found your website and it has filled me with nostalgia. My 2 children are 18 and 20 years old and I started ordering from Party Pieces from the moment they were born. Of course, back then I didn't use internet shopping but used the brightly coloured catalogue and placed the orders by phone. One of the childrens, and our, favourite purchase from you were the 'bubble mats'. A simple idea of plastic, bubble mats where the party children had to jump up and down and burst all the bubbles the quickest! Noisy but lots of fun. It is so good to see you are still up and running and providing such a great service. Happy days and many thanks.

Kate Levell via Email, August 2011

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Thank you very much Party Pieces! Birthday party items received on Standard delivery this morning, when only ordered Wednesday! Very impressed! All items beautiful too. Now to count down to the big day!

Carrie Jackson via Facebook, July 2011

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This web site has been fantastic, I have just placed my first order and I will be back to order the birthday cake nearer the time of my son's party!! I have been searching the internet for a few days and this has been the site with the most choice, the best product information and the most reasonably priced. Brilliant, many thanks, from a very busy Mum.

Sarah Barret via Email, July 2011

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Thank you so much for my order which arrived today as promised. As a first time customer with your company, I am really impressed by your service. Everything arrived promptly as promised and I'm really pleased with my order. I also placed an order with a well known children's toyshop at the same time and am still waiting for goods despite being promised them sooner. It's really good to order from a company that meets your expectations from start to finish; and that stocks such a huge choice of products. Thank you very much!

Emma Murphy via Email, July 2011

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I am a very happy customer :D @Party_Pieces has delivered my balloons and they have really lovely people on there phones :D

Maria Peeters via @MariaP_ on Twitter, June 2011

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Just to say thank you for such a speedy delivery of my recent order for my daughters 16th birthday on the 17th May. Will be recommending you to all of my friends!!

Michelle Jones via email, June 2011

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I just wanted to say how delightful the products I ordered from you are - they are going to make my daughter's 4th birthday tea party very special.

Nicola Jenkins

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To all of the party pieces staff. I just want to say thankyou for such a great service. Ive been unable to leave my house due to an illness and at the same time ive had to plan my engagement party! I was able to find everything I needed on your website which helped alot.Planning my party has been stress free as I new I would recieve everything in time and in good condition. Thankyou once again!

Raechel Clark

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I would like to take this opportunity to say a massive thank you to all your team and your brilliant web site. I sat for hours on the net trying to find invites and bits and bobs for my little girls birthday party and i was very disappointed until i came across your web site. I can honestly say there is nothing out there like this where you can order everything for a party i.e. invites, cups, napkins banners etc which all match.

I am very happy with your delivery service as I received my order the very next day. I also think your prices are brilliant too. Please pass my thanks onto all of your team as I am one very happy mummy.

Rachel Mills

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 I was staggered to see a new range of party tableware featuring the gruffalo and was very sad that my 8 year old daughter had grown out of it but delighted to find that my 16 year old had grown back into it and demanded it for her 16th!!!! Your service is always second to none, well done guys. Thank you.

Rebecca France

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thank you very much - lovely stuff my daughter was very pleased - hope to use your service again in the future for my children's parties - many thanks

Mrs Waqar

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A big thank you to Party Pieces. Placed my order online on Tuesday and parcel arrived today (Sat.) Delighted with the goodies for my granddaughter's 1st birthday party. With the adverse weather conditions throughout the country at the moment your service is exceptional. Many thanks and I will definately be ordering from you in the future. "Happy Granny from the Highlands"

Jen Mackay

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I just wanted to say thank you for such a quick and professional service. I would certainly use your site again for peace of mind

Nicola Fraser

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Dear Partypieces,

Thankyou for your email, and for sorting my order out so quickly! Much appreciated, I thought I may have left it too late. Super service as always! Thanks again

Caroline Murray

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Dear Party Pieces staff,

Thank you so much for sending the popcorn maker so promptly - it arrived just before midday today, my daughter is VERY happy and excited. We have just made a batch of popcorn which was outstandingly successful - what a relief! This maker was purchased to replace a popcorn maker which sprayed hot, unpopped corn across the kitchen, so you can probably imagine how pleased I am to have found a suitable, safe replacement and to have had it delivered so quickly.

Lucy Findlay

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Just wanted to say thank you for a great service. My son is delighted with his Dr Who party tableware and can't wait for his party!! Thanks again. I will definitely be back.

Tracey Gibbs, Lincolnshire

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I just wanted to say how great it was to order your boys & girls filled bags recently for my sons 4th birthday. It took a great deal of stress out of the day, and the kids loved everything. And the party pack was also a great help. Thank you for making his day special by leaving me stress free. 

Tracey Daniels

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I just wanted to say a massive thank you for the great service that i have received, i will be recommending you to all my friends your service is 1st class and very efficient. i would not hesitate to order from you in the future. you have made planning birthday parties so much easier,and i really appreciate your excellent service, so once again thank you and i look forward to ordering from you again in the future.

Tracey Cooke

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I just wanted to say thanks for the brilliant service you gave, sending out my order so promptly. The party bag I made up went down very well; it was great seeing the childrens' faces as they looked inside the boxes! I'll definitely be ordering from you again. Thanks again!

Lucy

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Thank you for your fast efficient service, received order and very pleased.

Paul Edge

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Many thanks delivery received yesterday. Excellent as usual.

Kasia Black-Podwiazka

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Hi. I would just like to say thank you. Your company are so reliable. I was panicking so much about the arrival of the party box, but it arrived less than 24 hrs after ordering it and all the items are great. I know it's not very often that people bother to tell companies when things are good so I thought I would just take the time to do that. So a big thank you to all the staff.

Karen Garner

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