Customer Testimonials

Our Customer Reviews & Feedback

We're constantly receiving feedback from you, so here's a small selection. Thank you all very much!

Just wanted to thank you for my order which I am delighted with. The speedy service and contact throughout was very helpful. I would not hesitate to order from you again in the future. Many thanks again!

Gladys Smith via Email, May 2012

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Would like to say a big thank you to your team on the party decorations and on how quickly I recieved them. Very happy with your service and quality of products looking forward to putting them all up on saturday for my sons second birthday.

Miss Sascha Baker via Email, April 2012

Hi, Just wanted to say thank you and well done on your brilliant customer service, products and delivery. I bought the hawaiin invites which are perfect, well priced, and delivered extremely quickly. I was kept informed throughout the whole process and i am very very impressed. Thanks again and keep up the good work. I will definately shop with you again and recommend you to friends.

Gail Crawford-Swallow via Email, March 2012

I got a delivery from you today for my little girls Minnie Mouse party... great quality, value for money and super fast delivery!

Sarah Cross @CrossScross via Twitter, February 2012

Just to say another massive thank you the amazing service I have received. Items arrived so quick I couldn't believe it, everything was there, nothing missing, nothing damaged and it all looks brilliant. Thanks again!

Stephanie Baird via Email, February 2012

I just want to congratulate you on fantastic customer service. My order arrived perfectly and promptly. I have been a customer for a while now and have never been disappointed, thank you! Having had a career in marketing myself a while back, and also in a customer- serving industry, I know how important this is and I think Party Pieces sets the perfect example of how it should be done. I shall definitely be ordering again!

Melanie Den-McKay via Email, January 2012

Hello, I just wanted to say that we received our package today and we are delighted! What a lovely box of pirate surprises! Arrived on time, exactly as we ordered my son was over the moon! The party bags are fabulous and have saved me a heap of time. The tableware is great, lovely quality and nicer than we expected! Thank you, will definitely use you again.

Dana Guck via Email, January 2012

I just thought I would let you know I received my order today, one day earlier than expected and am thrilled with the order, the quality of the goods and the overall experience! You were recommended to me yesterday and I shall do the same with my friends. Thank you! Bev

Bev Rowney via Email, December 2011

Thank you for the fantastic service given to me. I made my order and I was concern about the delivery time but it arrived exactly as i was told. All the items I ordered arrived. Also, I contacted the customer service by phone and they were very cordial and helpful.

Maria Navas via Email, November 2011

I just wanted to say how impressed I am with your web site, so very clear and easy to use. One of the easiest that I certainly use. I am equally impressed with your service; my order was delivered on the 21st October. My orders are not even that quick from Marks & Spencer! I was pleased to see that the box was the right size for the order, so often the boxes are far too big and the goods just slosh around the box or there is so much packaging. Party Pieces have got it right! I am very pleased with my order and the quality of the goods. Thank you Party Pieces and The Team. I am very impressed and pleased all round. I will certainly be using Party Pieces again and will highly recommend you to my friends.

Suzanne Lathamsales via Email, October 2011

Just wanted to say thankyou for all the bits I ordered from you. I was really pleased with the update emails you sent to confirm it was on its way. The quality of the products I was really pleased with, the balloons were a great quality that you rarely see anymore and the bubble mats were such a huge success I think every childs party should have these they are such brilliant fun. Many thanks, Megan

Megan via Email, October 2011

Just wanted to say thank you so much for the Disney Tangled Partywear that has just been delivered. My 3 year old (soon to be 4 year old) daughter absolutely loves it and she can't wait for her party!

Karen Graham via Facebook, September 2011

Although it's a few months ago, just wanted to thank you for the Union Jack bowler hats, napkins and chocolates you sent out. They were great quality. I used them for a garden party we had on one of the most beautiful days of the summer! My relatives were visiting from Ireland and we had a wonderful day. My son is still partial to the bowler hat and is often seen wearing one for no apparent reason. Well done!

Gaynor Mairs via Email, September 2011

Daisy had a wonderful girly 3rd birthday party on Saturday with tableware from your pink 'n mix range. A last minute order for extra party boxes, fillers and games was delivered to Glasgow within 24hrs. Thank you for a splendid service.

Karen Smith via Facebook, August 2011

Gosh, I have only just re-found your website and it has filled me with nostalgia. My 2 children are 18 and 20 years old and I started ordering from Party Pieces from the moment they were born. Of course, back then I didn't use internet shopping but used the brightly coloured catalogue and placed the orders by phone. One of the childrens, and our, favourite purchase from you were the 'bubble mats'. A simple idea of plastic, bubble mats where the party children had to jump up and down and burst all the bubbles the quickest! Noisy but lots of fun. It is so good to see you are still up and running and providing such a great service. Happy days and many thanks.

Kate Levell via Email, August 2011

Thank you very much Party Pieces! Birthday party items received on Standard delivery this morning, when only ordered Wednesday! Very impressed! All items beautiful too. Now to count down to the big day!

Carrie Jackson via Facebook, July 2011

This web site has been fantastic, I have just placed my first order and I will be back to order the birthday cake nearer the time of my son's party!! I have been searching the internet for a few days and this has been the site with the most choice, the best product information and the most reasonably priced. Brilliant, many thanks, from a very busy Mum.

Sarah Barret via Email, July 2011

Thank you so much for my order which arrived today as promised. As a first time customer with your company, I am really impressed by your service. Everything arrived promptly as promised and I'm really pleased with my order. I also placed an order with a well known children's toyshop at the same time and am still waiting for goods despite being promised them sooner. It's really good to order from a company that meets your expectations from start to finish; and that stocks such a huge choice of products. Thank you very much!

Emma Murphy via Email, July 2011

I am a very happy customer :D @Party_Pieces has delivered my balloons and they have really lovely people on there phones :D

Maria Peeters via @MariaP_ on Twitter, June 2011

Just to say thank you for such a speedy delivery of my recent order for my daughters 16th birthday on the 17th May. Will be recommending you to all of my friends!!

Michelle Jones via email, June 2011

I just wanted to say how delightful the products I ordered from you are - they are going to make my daughter's 4th birthday tea party very special.

Nicola Jenkins

To all of the party pieces staff. I just want to say thankyou for such a great service. Ive been unable to leave my house due to an illness and at the same time ive had to plan my engagement party! I was able to find everything I needed on your website which helped alot.Planning my party has been stress free as I new I would recieve everything in time and in good condition. Thankyou once again!

Raechel Clark

I would like to take this opportunity to say a massive thank you to all your team and your brilliant web site. I sat for hours on the net trying to find invites and bits and bobs for my little girls birthday party and i was very disappointed until i came across your web site. I can honestly say there is nothing out there like this where you can order everything for a party i.e. invites, cups, napkins banners etc which all match.

I am very happy with your delivery service as I received my order the very next day. I also think your prices are brilliant too. Please pass my thanks onto all of your team as I am one very happy mummy.

Rachel Mills

I was staggered to see a new range of party tableware featuring the gruffalo and was very sad that my 8 year old daughter had grown out of it but delighted to find that my 16 year old had grown back into it and demanded it for her 16th!!!! Your service is always second to none, well done guys. Thank you.

Rebecca France

thank you very much - lovely stuff my daughter was very pleased - hope to use your service again in the future for my children's parties - many thanks

Mrs Waqar

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A big thank you to Party Pieces. Placed my order online on Tuesday and parcel arrived today (Sat.) Delighted with the goodies for my granddaughter's 1st birthday party. With the adverse weather conditions throughout the country at the moment your service is exceptional. Many thanks and I will definately be ordering from you in the future. "Happy Granny from the Highlands"

Jen Mackay

I just wanted to say thank you for such a quick and professional service. I would certainly use your site again for peace of mind

Nicola Fraser

Dear Partypieces,

Thankyou for your email, and for sorting my order out so quickly! Much appreciated, I thought I may have left it too late. Super service as always! Thanks again

Caroline Murray

Dear Party Pieces staff,

Thank you so much for sending the popcorn maker so promptly - it arrived just before midday today, my daughter is VERY happy and excited. We have just made a batch of popcorn which was outstandingly successful - what a relief! This maker was purchased to replace a popcorn maker which sprayed hot, unpopped corn across the kitchen, so you can probably imagine how pleased I am to have found a suitable, safe replacement and to have had it delivered so quickly.

Lucy Findlay

Just wanted to say thank you for a great service. My son is delighted with his Dr Who party tableware and can't wait for his party!! Thanks again. I will definitely be back.

Tracey Gibbs, Lincolnshire

I just wanted to say how great it was to order your boys & girls filled bags recently for my sons 4th birthday. It took a great deal of stress out of the day, and the kids loved everything. And the party pack was also a great help. Thank you for making his day special by leaving me stress free.

Tracey Daniels

I just wanted to say a massive thank you for the great service that i have received, i will be recommending you to all my friends your service is 1st class and very efficient. i would not hesitate to order from you in the future. you have made planning birthday parties so much easier,and i really appreciate your excellent service, so once again thank you and i look forward to ordering from you again in the future.

Tracey Cooke

I just wanted to say thanks for the brilliant service you gave, sending out my order so promptly. The party bag I made up went down very well; it was great seeing the childrens' faces as they looked inside the boxes! I'll definitely be ordering from you again. Thanks again!

Lucy

thank you for your fast efficient service, received order and very pleased.

Paul Edge

Many thanks delivery received yesterday. Excellent as usual

Kasia Black-Podwiazka

Hi i would just like to say thank you.Your company are so reliable.i was panicking so much about the arrival of the party box,but it arrived less than 24 hrs after ordering it and all the items are great.I know its not very often that people bother to tell companies when things are good so i thought i would just take the time to do that.so a big thank you to all the staff.

Karen Garner

Party Supplies