We want you to be happy with everything you buy from us. If you are not  completely satisfied with any* of the goods you purchase please return them within 28 days and we will refund you in full. 
*Please note that personalised items can only be returned if the goods are faulty.

All Party Pieces purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and a Secure Server. Your payment details are held in an encrypted format until we process your order. When you place your online order your credit card isn't debited until after we retrieve the order and process it through our own computers which are not connected to the internet. Only when your order is packed ready for despatch and in most cases actually sent will we debit your card through our normal banking arrangements.

All the toys selected in the Party Pieces on-line catalogue comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference. Adults should inflate balloons and supervise their use with children under 8 years.

Whilst every care has been taken these products may contain traces of nuts.

Along with many other Mail Order companies we occasionally make our customer lists (name & address only) available to other carefully selected companies so that they can mail you with information on products or services that may be of interest to you. If you prefer not to receive these mailings please tick the opt-out box on the Registration page or phone or E-mail us at anytime and we will adjust our records accordingly.

Email policy.

If you would like to read our email policy, you will find it here.

Party Pieces trades as a Partnership.

VAT Registration: 491-7669-95